Terms of Service
Terms of Service
Last Updated: June 6th 2025
1. Acceptance of Terms
Welcome to Nuvirox ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website nuvirox.com (the "Site") and the purchase of our products, including MyCo10x™ and other dietary supplements. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.
2. Company Information
Nuvirox
1425 Broadway #20-6358
Seattle, WA 98122
Email: support@nuvirox.com
3. Product Information and Health Disclaimers
3.1 Dietary Supplement Disclaimer
Our products, including MyCo10x™, are dietary supplements and have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our Site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional.
3.2 Individual Results May Vary
Results from using our products may vary from person to person. We make no guarantee that you will experience the same results as described in testimonials, reviews, or other user experiences shared on our Site.
3.3 Consultation with Healthcare Providers
Before using any dietary supplement, including our products, you should consult with your healthcare provider, especially if you:
- Are pregnant or nursing
- Have a medical condition
- Are taking prescription medications
- Are under 18 years of age
3.4 Product Specifications
We strive to provide accurate product information, including ingredients, dosage recommendations, and product descriptions. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Payment
4.1 Order Acceptance
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product or pricing information, or suspected fraudulent activity.
4.2 Pricing
All prices are listed in U.S. dollars and are subject to change without notice. The price charged will be the price in effect at the time your order is placed, provided payment is authorized.
4.3 Payment Methods
We accept major credit cards and other payment methods as displayed during checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
4.4 Order Confirmation
You will receive an email confirmation after placing an order. This confirmation does not constitute acceptance of your order but merely confirms that we have received it.
5. Shipping and Delivery
5.1 Shipping Policy
We will make reasonable efforts to ship products within the timeframe specified on our Site. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or other circumstances beyond our control.
5.2 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
5.3 International Shipping
If we offer international shipping, additional customs fees, duties, or taxes may apply and are your responsibility.
6. Returns and Refunds
6.1 Return Policy
We offer a 60-day return policy from the date of purchase. Products may be returned even if opened, as we understand you need to try our supplements to determine their effectiveness for you. To be eligible for a return, you must ship the product back to us at your expense within the 60-day period.
6.2 Return Process
To initiate a return, please contact us at support@nuvirox.com with your order number and reason for return. We will provide you with return instructions and our return address.
6.3 Refund Processing
Once we receive your returned product, we will inspect it and process your refund within 5-7 business days. Refunds will be credited to your original payment method. Please note that original shipping costs are non-refundable, and you are responsible for return shipping costs.
6.4 Condition of Returned Products
While we accept opened products, returned items must not be completely empty or damaged beyond normal use. We reserve the right to refuse returns that appear to have been misused or abused.
7. Intellectual Property
7.1 Ownership
All content on our Site, including text, graphics, logos, images, and software, is our property or that of our licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.
7.3 Restrictions
You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
8. User Conduct
8.1 Prohibited Uses
You agree not to use our Site to:
- Violate any applicable laws or regulations
- Transmit harmful, offensive, or inappropriate content
- Interfere with the security or functionality of our Site
- Attempt to gain unauthorized access to our systems
- Use automated systems to access our Site without permission
8.2 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
9. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Disclaimers and Limitation of Liability
10.1 Site Disclaimer
Our Site and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our Site or products.
10.3 Maximum Liability
Our total liability to you for any claim arising out of or relating to these Terms or your use of our Site or products shall not exceed the amount you paid for the specific product giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Nuvirox and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our Site or products, your violation of these Terms, or your violation of any rights of another party.
12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these third-party sites.
13. Age Restrictions
Our products are intended for adults 18 years of age and older. By using our Site or purchasing our products, you represent that you are at least 18 years old.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.
15. Dispute Resolution
15.1 Binding Arbitration
Any dispute arising out of or relating to these Terms or your use of our Site or products shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
15.2 Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action or representative proceeding.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
17. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Site. Your continued use of our Site after changes are posted constitutes acceptance of the modified Terms.
18. Termination
We may terminate or suspend your access to our Site at any time, with or without cause or notice.
19. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our Site, constitute the entire agreement between you and Nuvirox.
20. Contact Information
If you have questions about these Terms, please contact us at:
Email: support@nuvirox.com
Address: 1425 Broadway #20-6358, Seattle, WA 98122
By using our Site or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.